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Train the Trainer Virtual: Virtual Training Master Class

Lead Effective Online, Virtual Training Sessions that Create Excitement, Motivation, Attention and Retention.
Instructor:
Jason Teteak
8,942 students enrolled
English [Auto]
Create a personal connection with your audience and open with credibility and rapport in a virtual setting.
How to virtually gain audience’s attention quickly; capture their ‘buy in’, comfort their fears and overcome their resistance.
How to engage a virtual audience with tools that keep them interested and on pace, no matter who is in the training.
Engage all trainees in the class, when learning needs and styles are so different and have them visually interested in something that I’m teaching remotely.
Why it’s essential to ensure they’re following along, understanding, and getting support they need and the mistakes most virtual trainers do that you can avoid.
Maintain excitement and energy in your virtual training if you want to know how much you can afford to create new online training at your company).
How to use the right visual aids effectively so you can still write on the “board” use “sticky notes” and get trainees to write things down.
A 4-step method to be sure your participants can perform critical tasks they need to do before, during and after the training is finished.
How to remotely assist participants who are struggling so that you can focus on teaching and they can focus on learning that sticks.
How to provide trainees with activities that they can do alongside the course that presents you with feedback of their progress.
Why you must get interaction from participants, and how to use the “Interaction Toolkit” to find out what’s REALLY going on in your virtual training.
How to maintain excitement about the topic and continue to connect with your audience even when you can’t physically interact with them.
How to set an appropriate pace and pick up on the cues of when to slow down, speed up, mute the audience or repeat, etc…?
How to manage questions and answers using metrics like the hot seat, the chat, the poll, the phone, the buddy system and our custom Q&A checklist.
How to keep a finger on the pulse of your technical issues and how to troubleshoot and manage technical difficulties when they do arise.
Track and confirm they are getting the material and practicing when they need to be so that it does not just become a demonstration.
How to prepare for a virtual training session so that you always have a plan that works from the curriculum to technical setup.

At Last, You’ll Have Powerful Virtual Training Plan That Will Help You Lead Effective Online Training Sessions That Create Excitement, Motivation, Attention and Retention…

There’s all these myths around virtual training…

Myth #1: Employers don’t like it…

…yet according to the National Research Business Institute, 77% of USA companies offer online corporate training to improve the professional development of employees.

Myth #2: Employees don’t need it…

…yet 23% of employees leave for a lack of development opportunities and training.

Myth #3: It’s not going to rival classroom training…

…yet according to Global Industry Analysts, online learning is the second most important training method within organizations (and growing every year)…

Myth #4: It’s easy to put together…

…yet less than 18% of corporate online learning courses are on topics related to the tasks of the job…

Do you see the problem?

     Virtual training is everywhere…

     But very few people know how to do it correctly

And most importantly…

     What are they supposed to DO about it?

That’s where you come in.

As a Certified Virtual Trainer, you’ll have a rare and valuable skillset.

You’ll have the ability to train in any virtual training environment and help others answer A LOT OF TOUGH virtual training questions such as:

  • How to “sell” it so your employees will be receptive to the training and then create initial excitement about the topic and connect immediately with your audience virtually?

  • How to utilize online tools like chat to garner participation from participants who don’t want to talk out loud and incorporate exercises so that it does not just become a demonstration?

  • How to ask questions, get answers, and ensure trainees are following along if we can’t watch trainees’ facial expressions or see their screens?

  • How to have trainees visually interested in something that you’re teaching remotely and keep their attention virtually and keep the energy level up without people in the room?

  • How to keep your voice on the fine line between annoyingly enthusiastic and boring and encourage conversation during and after class and still make it interactive?

  • How can you get buy-in from 50 people spread throughout the country to go slower or faster than they would like?

  • What are some verbal and other strategies for eliciting feedback and providing avenues for active feedback (e.g. polls, questions, guided demos)?

  • How to check for retention and understanding with best practices for benchmarking the audience and validate that they are “getting it” since you can’t look at their faces/ read their body language?

  • How to assist struggling learners with an exercise to discreetly offer assistance to someone/steer them in the right direction without calling it out in front of everyone?

  • How to use a moderator and a facilitator for the sessions, and offer assistance to someone/steer them in the right direction without calling it out in front of everyone?

  • How to maintain rapport, manage breaks throughout the day and continue to grow a good relationship with trainees and keep class from feeling impersonal to stay high energy?

  • How to provide more one-on-one like help when you don’t want to interrupt everyone else and monitor/support while doing independent exercises?

  • How to collect and respond to questions in a timely manner, get them to interact (ask/answer questions) and encourage questions and conversation during and after class?

So how do you do it?

And how do you do it over & over again, using a consistent and repeatable process?

To answer that question there’s one thing you have to understand…

There Are 9 “Tools” You can Use For Any Type Of Virtual Training

We call it “The Virtual Toolkit”

Whenever you need a virtual training, these are the 9 “tools” you can use to help create excitement, motivate adult learners, keep them interested, maximize learning, and make them feel as though you are right in the same room with them.

If virtual training seems complicated, it’s really not.

In fact, once you understand this process, it makes virtual training much simpler & easier!

You’ll never find yourself blindly clicking through your virtual slideshow again…

Because you’ll have a step-by-step process to virtually train ANY topic that arises in your business.

Just how valuable is this skill? You be the judge…

FACT: Businesses Need Virtual Training Experts

(…Who Actually Know What They’re Doing)

All businesses need a way to train their employees to generate more learning in less time.

They need a proven and repeatable process to identify exactly where they should focus their training efforts to truly “move the needle” in their business.

I’m not going to sell you on the importance of virtual training and online learning.

If you’re here, you know how important even the slightest increase in employee engagement can mean to a business.

In other words, you know that increasing your engagement rate means more production and more retention, all from the training that you’re already giving.

So that’s why businesses need Virtual Training Experts.

There’s just one problem: Most so-called “virtual experts” dare wandering around in the dark…

That’s where YOU come in.

And as the virtual training data expert, you’re the only person with the power to turn on the lights.

Do you realize how valuable that skill is to an employer?

As the resident virtual expert, you can do much more than earn a hefty salary.

You can be the HERO in your company!

You’ll be the one who recognizes a huge opportunity hidden in the curriculum.

You’ll be the one who boosts learning and retention, and saves time and money doing it.

And whenever someone has a question… or a suggestion… or an idea…

Who do you think they’re going to come to for advice?

That’s right.

They’re going to come to YOU.

And you’re going to master those tools right here, in this certification class. You’ll learn things like:

  • The exact same strategies we use here at Rule the Room to create a personal connection with your audience and open with credibility and rapport in a virtual setting.

  • How to virtually gain audience’s attention quickly; capture their ‘buy in’, comfort their fearsand overcome their resistance.

  • How to engage a virtual audience with tools that keep them interested and on pace, no matter who is in the training.

  • How to engage all trainees in the class, when learning needs and styles are so different and have them visually interested in something that I’m teaching remotely.

  • Why it’s essential to ensure they’re following along, understanding, and getting supportthey need and the mistakes most virtual trainers do that you can avoid.

  • How to maintain excitement and energy in your virtual training (this is ESSENTIAL) if you want to know how much you can afford to create new online training at your company).

  • How to use the right visual aids effectively so you can still write on the “board” use “sticky notes” and get trainees to write things down.

  • A 4-step method to be sure your participants can perform critical tasks they need to do before, during and after the training is finished.

  • How to remotely assist participants who are struggling so that you can focus on teaching and they can focus on learning that sticks.

  • How to provide trainees with activities that they can do alongside the course that presents you with feedback of their progress.

  • Why you must get interaction from participants, and how to use the “Interaction Toolkit” to find out what’s REALLY going on in your virtual training.

  • How to maintain excitement about the topic and continue to connect with your audienceeven when you can’t physically interact with them.

  • How to set an appropriate pace and pick up on the cues of when to slow down, speed up, mute the audience or repeat, etc…?

  • How to manage questions and answers using metrics like the hot seat, the chat, the poll, the phone, the buddy system and our custom Q&A checklist.

  • How to keep a finger on the pulse of your technical issues and how to troubleshoot and manage technical difficulties when they do arise.

  • How to incorporate exercises and then track and confirm they are getting the material and practicing when they need to be so that it does not just become a demonstration.

  • How to prepare for a virtual training session so that you always have a plan that works from the curriculum to technical setup.

No one can run a virtual training session without the right tools.

Not you, not me, not your boss, not Albert Einstein, not Harry Wong, not Jean Piaget, or even Aristotle (if he lived in our time)…

Nobody.

Is it any wonder, then, why virtual trainers are SO CRITICAL to the success of every company in the world?

Are You A “Doer”…or Just a “Talker”

(or…why You Might Want To Take This Course)

Let’s face it: Virtual Training experts are a dime a dozen.

So how do you separate those who “walk the talk” from the ones who merely…

…talk?

That’s the problem!

And at Rule the Room, it was our problem, too.

You see, we don’t just teach virtual training best practices, we actually MODEL everything we teach…

In other words: WE ACTUALLY DO THIS STUFF…

  • … we actually are virtual trainers, just like you.

  • … we created this program from scratch after watching THOUSANDS of trainers, just like you.

  • … we train trainers, just like you.

…and here’s the difference…

You get to see us actually MODEL for you how to train by TRAINING YOU OURSELVES …

…so you’ll know right away (you’ll FEEL right away), what we’re doing…

And we know how hard it is to find truly skilled people who know what they’re talking about.

That’s why we built this certification… to train our own team members.

But in the spirit of “open sourcing” our business (which is what Rule the Room is all about) we’re now making this certification and training available to the world.

In short, we’re making it available to YOU…

Virtual Training Mastery Course Details

This 7 hour program dives deeply into the strategies, techniques, and tools you need to facilitate classroom activities so your participants can enjoy themselves and still learn exactly what they need to know. 

Module 1: Introduction And Welcome

·         Getting to Know You

·         Key Virtual Logistics Modeled

·         Open Well

Module 2: Open Well

·         Give Your Introduction

·         Find Out About the Trainees

·         Set Boundaries and Expectations

·         Send them to Break

 Module 3: Teach An Engaging Lesson

·         Use Hot Seat Drivers

·         Use Targeted Directionals

·         Ask Effective Questions

·         Agree and See if You’re Right

·         Use Effective Tone

Module 4: Ensure They Got It

·         Determine Who’s Attentive

·         Ensure They’re Following Along

·         Ensure They’re Remembering

·         Ensure They Understand

Module 5: Maintain Credibility And Rapport

·         Show Follow Along

·         Use Trainee Names

·         Get Trainees to Like You

·         Make Class Enjoyable

·         Solve Trainee Problems

Module 6: Facilitate An Activity

·         Introduce the Activity

·         Do Activity Follow Along Checks

·         Do Activity Benchmark Checks

·         Do an Activity Oral Review

Module 7: Handle Questions

·         Invite and Listen to Questions

·         Answer In-Scope Questions

·         Handle Out-of-Scope Questions

·         Conclude Questions

Module 8: Manage Technical Issues

·         Enlist a Producer

·         Enlist an IT Helper

·         Enlist Helper Remotely

 Module 9: Prepare Thoroughly

·         Update and Practice Your Scripts

·         Prepare the Virtual Environment and Learners

·         Prepare the Day of Training

Module 10: Close Well

·         Ask for Remaining Questions

·         Do a Class Oral Review

·         Offer a Warm Thank You & Well Wish

·         Invite Individual Questions

Bonus Materials: 132 Page Activity Learner Workbook

PLUS 9 quizzes, 1 for each lesson, to make sure you are understanding all of the material

Train the Virtual Trainer Mastery Course Reviews

  “The virtual class I took was a phenomenal opportunity to add effective tools to my training when running a webcast. The information provided about keeping an audience engaged, excited, and motivated in a virtual class was top notch because of its immediate impact in training. Thanks for your help!” 

John Frutiger —  Corporate Software Trainer 

 “Jason’s advice is practical, straightforward, and incredibly helpful for anyone looking to greatly improve his or her virtual presentation skills.” 

Ryan Anderson — Director of Instructional Design & Development

“These courses on how to create and deliver effective webcasts have fundamentally improved the quality of my webcasts. They teach specific techniques and principles that are easy to put into practice. I considered myself an expert webcaster and I frequently delivered webcasts to hundreds of attendees, but by following the techniques I learned, my audiences are more engaged than ever before and often take immediate actions based on my webcasts. Furthermore, I’ve seen novices with little or no webcasting experience deliver engaging, smooth, professional webcasts after being trained and following the specific techniques that are taught.” 

Joe McGuire — HealthCare Business Intelligence 

About Your Instructor

Jason Teteak is the Founder and CEO of Rule the Room Train the Trainer. Jason first made a reputation in the medical training industry, where he was known as “the Epic trainer of trainers.” In response to many requests, he began to offer personalized services and quickly developed a following as a private training coach and training consultant whose clientele includes elite institutions, universities, and top corporations.

In 20 years of working as a trainer and a trainer coach, he has helped more than 15,000 training professionals to “Rule the Room” and has appeared before more than 200,000 people. He’s won praise and a wide following for his original methods, his engaging style, and his knack for transferring training skills via practical, simple, universal and immediately actionable techniques. Or as he puts it “No theoretical fluff”.

He founded Rule the Room Train the Trainer with a mission to DOUBLE the impact of 10,000 training professionals in the next 5 years. The Rule the Room Train the Trainer team, under Jason’s management, has flipped the model and changed the approach to great training and instruction for even the most seasoned veterans.
 

Rule The Room Train The Virtual Trainer Pro Is Different

Sure, you can probably find other “train-the-trainer” trainings and certifications that cover similar topics, but a Rule the Room Train the Virtual Trainer is unique because it’s built and taught by real trainers who actually write and train their own classes and observe, coach and train thousands of trainers to mastery.

In other words, we aren’t “researchers” sharing “theoretical fluff”. We’re in-the-trenches trainers who despise untested theory and believe that the best way to learn training techniques is to actually get up and teach in front of a real classroom. If that sounds like something that fits you, then welcome! You’re in the right place.

Frequently Asked Questions

Q: “How will this Rule the Room Virtual Trainer Pro course help me?”

A: It depends on who you are…..

If you’re a business owner, this course is a great way to learn virtual training techniques yourself. It’s also a great way to train  members of your own team and get them up to speed in half the time on the latest virtual training techniques, trends and best practices.

If you’re a consultant, this course is a practical way to show that you are a Virtual Training Specialist, which could help you attract better, higher-paying clients, boost their ROI and efficiency, and lower turnover, safety and security concerns.

If you’re a student, this class can set you apart from other graduates who may have a business or education degree, but don’t have the specialized skills that employers today are looking for.

If you’re an employee or training professional, this course can make you more valuable to your company, which can get you that raise or promotion you may deserve (but don’t have a reason to request).

Q: “How valuable is this Rule the Room Virtual Training Mastery course?”

A: The course itself is highly valuable if your goal is to set yourself apart from the competition.   What’s even MORE valuable than any certification is the knowledge and understanding you’re going to gain when you take this class and pass all the tests. You will know master virtual training. I’ll say that again: YOU WILL KNOW VIRTUAL TRAINING.

Q: “When do I have to finish the class?”

A: You can go at whatever pace suits you best! You’ve got a lot of other things going on in your life, so just because you enroll in the workshop doesn’t mean you need to complete it right away. In fact, you can start and finish the workshop whenever you want. Either way, we’re going to be there with you every step of the way to ensure you’re successful and can get finished.

Q: “How soon can I finish the virtual class?”

A: The Virtual Training Mastery class is 7 hours of video training, so if you are dedicating yourself full time to it, you could probably finish in one day, but we don’t recommend that. Instead, we recommend you take 3 – 7 days (if you can give your full attention to the material. If you only have a little bit of time each day, then you should dedicated 14 – 21 days to finish it up and take the test.

Q: “How certain can I be that I will be finished”

A: It’s never a guarantee. If it was, then our course wouldn’t mean anything. Instead, it does mean something, and because of that, you’re going to have to work at this thing to get finished. When you do get finished, you can be certain that it will actually mean something. The class and the activities are both going to challenge you, but rest assured we make everything simple, easy to understand, and quick to learn.

Q: How hard is the class?

A: You can liken our virtual class to the story of “goldilocks and the three bears” – not too hot and not too cold. In other words, they’re hard enough that you need to study and know your stuff, but we don’t make them intentionally hard just to be difficult. We make them as hard as they need to be to make sure you know how to “Rule the Room”. We believe learning doesn’t happen until a behavior change occurs, so to preserve the integrity of this class, we have made the course challenging and the activities specific to our proprietary Rule the Room Train the Trainer techniques, methodologies and recipes. Don’t expect to pass the course just because you have taken other trainings or certification courses in the past. This training is different, and the class will reflect those differences.

Q: Why are Virtual Trainers so important?

A: A master at virtual training that can make your virtual learning activities fun, engaging, sticky, and applicable is one of the learning team’s most valuable assets.   A set of virtual training tools at scale can pay for itself immediately with employee growth and retention and these skills can make you truly irreplaceable.

Welcome to Virtual Training!

1
Introduction to Virtual

The primary need of your trainees is to feel safe with you and among their peers, so that’s what you must deal with first. Once they trust you, they will feel safe. The best way to start is with a thoroughly rehearsed strong opening.

How do you gain your trainee’s attention quickly in a virtual training environment? You want to capture their ‘buy in’, comfort their fears and overcome their resistance to this kind of training. How do you do it?

This session will show you how to create that personal connection with your trainees and get them engaged and interested in your virtual class right off the bat.

Discover how you can how you can virtually engage your students, create and maintain excitement and ensure everyone is so comfortable with the material that it’s as if they were right there in the room with you.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Getting to Know You and Your Goals

The next key to opening well is to get the trainees to reveal what they actually want to know from you and to look good while they do it—and ultimately, it will be a tool to get them to listen. To do this, there are six steps. We will model each of the steps below, and then you can write it your specific examples of what you plan to say in your next virtual class. You'll learn how to find out more about your students virtually including leveraging their expertise and ensuring you meet each and every one of their goals.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

3
The Keys to a Successful Class

Many trainers try to “sell” their trainees on virtual training so that they will be receptive to the training. This often doesn’t work. Instead, you want to model it by creating initial excitement about the topic. The question is, how can you connect immediately with your audience virtually? How do you gain initial rapport? How do breaks work?

Discover the best time to use virtual training vs. classroom training and the best way to set expectations around the workbook, the pace of the class, the chat feature and the phone.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

Open Well

1
Give Your Introduction

I am amazed so many people take such care with the content of their virtual training and don’t spend much time thinking about the first impression they make when they first begin.

Some trainers even start by fiddling with the microphone. The trainees don’t know if the trainer is the sound tech or the trainer until the trainer says, “I guess I’d better turn the mic up. I have a very soft voice.”

But these openers, all of which I have actually heard, aren’t any better:

  • ·“Can everybody hear me?”
  • ·“I’ll talk for about forty-five minutes or so.”
  • ·“I know you’re all very busy.”
  • ·“I’m very glad to be here.”
  • ·“I’m a graphic designer.”
  • ·“All right, I just want to start with a little story . . .”
  • ·“Hey. So, first and foremost, I really want to, um, thank everybody.”
  • ·“Probably the first thing I should tell you is . . .”
  • ·“You guys are awesome.”
  • ·“Uh, all right, before I get started . . .”
  • ·“So, I have been up here a few times today, although I have not properly introduced myself.”
  • ·“All right, let’s get started.”

Such awkward comments are not compelling and don’t make a trainer seem credible. The trainees feel disappointed; their expectations are deflated.

To connect with your audience, even before you say a word, you have to make an impressive physical impression.

Get an exact recipe for giving a credible, captivating introduction that gets them to want to listen to what you have to say.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Find Out About The Trainees

The next key to opening well is to get the trainees to reveal what they actually want to know from you and to look good while they do it—and ultimately, it will be a tool to get them to listen. To do this, there are six steps. We will model each of the steps below, and then you can write it your specific examples of what you plan to say in your next virtual class in the write it down boxes called, “My Alternative.”

You'll learn to create a personal connection with your students and get them excited and motivated to learn from you.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

3
Set Boundaries and Expectations

Discover the exact language to use to get trainees to do what you want throughout class with boundaries of what you will do and expectations that they will do.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

4
Send Them to Break

Your trainees need a break, just like they do in a regular classroom environment. You can accomplish this with style and grace in a virtually training environment, all while keeping the key components of what works in a physical classroom. Learn how to build rapport with your students with an online tool to send them on a break, and still monitor the pace of the class.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

5
Bring Them Back from Break

People won’t laugh unless they’re feeling good. And they don’t feel good until they feel safe. This simple concept has enormous ramifications for presenters. When people feel good and feel safe, they are inclined to laugh easily. Your listeners are much more likely to find your presentation enjoyable if you follow these three steps:

  • ·Make the audience feel safe.
  • ·Make the audience feel good.
  • ·Make the audience laugh.

When you bring them back from break, for the first time, your trainees are feeling safe AND good. They have been taught some great stuff by you, they have learned a lot and had credibility and rapport built back and forth. They are now ready to laugh. In this section, you'll learn all of the ways you can make that happen.

Uncover your presentation personality and learn how to use it to make it fun and even get them laughing and excited to continue the online class.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

6
Open Well Quiz

Teach an Engaging Lesson

1
Activity: Be an Engaging Presenter

It's hard enough to have trainees interested in something we're teaching in person. When we add the remote component, all of the sudden it can seem next to impossible to keep their attention virtually for four to eight hours of class. You want to keep your energy level up even without people in the room.

Watch as the #1 online engagement tool is modeled to show you how you can keep your audience listening, following and understanding everything you do. You will be the one's experiencing this as the learner and the trainer and deciding for yourself if it is a powerful way to teach content virtually.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
What Makes a Virtual Class Engaging?

You have to show your audience that in order to get the information they’ve come to hear, they have to listen to you. This advice seems deceptively obvious. I tell it to people who’ve come to me for training advice and they nod in agreement, as if to say, “Got it.” But they haven’t.

How do I know? Because the following example is somewhat typical: Sitting in the virtual classroom while listening to a trainer during her presentation, I noticed although people were pretending to listen to the trainer, most of the time they were using their open laptops to go shopping and check email. Afterward, I asked if she realized they weren’t listening.

“But they were,” she protested. “The attention meter said they were attentive.”

“People can seem to be attentive but not be listening. I mastered that skill in high school,” I said. “Let me ask you something: Do you enjoy being a trainer?”

“I love it,” she said.

“Are you bored while you train?” I asked.

“Not at all. It’s stimulating because I’m active all the time.”

“Which do you prefer? Training or being trained.”

“Training,” she said. “I hate sitting passively while someone drones on—” As the shock of recognition passed across her face, she cut herself off, “Do you think that’s how my audience feels?”

Yes.

I suggested a challenge: Find a way to keep the listeners in the audience as stimulated and engaged as you are as a trainer.

This session will show you how to engage your virtual audience with questions and activities that keep them interested, on pace and learning right there with you. You'll brainstorm how you how you can engage your virtual audience with questions and activities that keep them interested, on pace and learning.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

3
Use Hot Seat Drivers

Learn for yourself how to incorporate screen share 100% percent of the time. My colleagues were convinced it couldn't be done. In reality, it is the number one technique that I use to engage my online students.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

4
Use Targeted Directionals

Yet another way to keep the attention of your audience is with a targeted directional. This is a short and sweet method that pays big dividends.

Whenever you want to get your audience’s attention, request that they do one of the following, depending, of course, on what items—handouts, monitors, slides, and so on—you are working with.

You want to sound confident, but not overbearing, so they’ll take action. You’ll have no trouble getting them to comply if you do it properly.

Give targeted directionals to keep the attention of your online students with a short and sweet method that pays big dividends.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

5
Ask Screen Questions

Ask the questions that ensure each and every one of your online students are paying attention and are on the right screen as you teach new topics.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

6
Ask Expertise Questions

An expertise question is a question only certain members of the audience will have the knowledge to answer. Asking such questions acknowledges the depth of their knowledge and gives you credibility points for being aware of it.

Expertise questions also serve to get the attention not only of the experts (who will be thinking about the answers) but also the remainder of the audience (who for a change will be hearing from people other than you).

Build trainee credibility and engage your trainees by tapping the audience's own knowledge.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

7
Ask Leading Questions

In Bloom’s Taxonomy, a classification of learning objectives, synthesis is defined as “Compiling information in a different way by combining elements in a new pattern or proposing alternative solutions.”

A question that inspires synthesis accesses the right side of the brain. A leading question that inspires synthesis and gets people to pay attention must meet the following criteria:

  • ·There has to be a right answer.
  • ·The audience has not yet been taught the answer.
  • ·The audience can figure out the answer.
  • ·The answer requires some thought.

For example, once I explain that the left side of the brain stores memories and the right synthesizes, I can ask, “Which side do you think you access to come up with presentation topics?” and the audience’s right brain will go to work on an answer. The question meets all four of the criteria.

When I hear someone in the audience say, “Ooooooh,” I know the person has synthesized what the presenter is saying and arrived at an “aha!” moment. Aha moments come when people have put together information that’s coming from you with what’s stored in their brains in a new way and then come up with an answer they can express in their own words. When there is true understanding—and only then—synthesis is possible.

Help trainees understand challenging concepts online by getting them to synthesize information using their own thoughts and ideas.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

8
Ask Relevance Questions

When an audience isn’t hearing anything that seems useful, they become bored, stop paying attention, and think, “Why bother?”

People will stay attentive if they are getting something valuable from the presentation. One of the most powerful ways to keep your audience listening is to ask questions that help them see what you’re telling them is immediately relevant to their lives.

Help trainees apply what you teach them to their world tomorrow by asking the questions that get them to see how valuable your teaching is in their lives.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

9
Ask Recall Questions

“Do you remember the number one reason why audiences are hooked?” When I ask this question in a presentation, or on the page, I engage you. Whether you respond in your mind or aloud, you answer the question, and presto! I have your attention again. Why? Because when I asked you to remember, the left side of your brain was forced to work. That’s powerful.

Ask precise questions that help people remember what you taught them using the logical, left side of their brain for maximum impact.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

10
Paraphrase Trainee Responses

Show them you care, get them to see others are getting it, show you understood their responses to your questions, give them an opportunity to clarify what you've taught them and make sure everyone has heard what you've said with the number one listening technique - the paraphrase.

This shows that you are listening, and it's one of the most effective things you can do to keep people engaged virtually. Instead of focusing what you're going to say, your brain will be working to synthesize what the other person has said to you and finding a way to rephrase it.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

11
Agree and See if You're Right

You can and should target every learning style in every topic at some point. If you can present in a way that reaches all four styles simultaneously, you will be much more likely to keep your entire audience attentive. I have discovered one tool that will help you do just that. It is the variation of the circle of knowledge that I call agree and see if you’re right. It gives each type of learner the information in the way they want it, it’s incredibly powerful, and you can use it whenever your audience seems to be drifting.

This technique will address all four learning styles simultaneously online and keep the attention of your online students.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

12
Use Effective Tone

A sales executive told me that what I taught her about pace, volume, tone, and inflection translated directly into closing more deals:

  • ·She sounded more credible, which made her clients more comfortable.
  • ·Her enthusiasm became more obvious, which motivated her audience.
  • ·Her explanations became clearer, so her audiences were able to comprehend the most difficult-to-understand portions of her demo.
  • ·Most important, she was able to motivate her listeners to take action—and buy her product.

You will undoubtedly have a similar experience. Even better, what you learn in this session about using your voice can be applied not only to giving online training presentations but also to many other situations that may have big payoffs for you in all areas of life.

Use your voice online with dynamic effect so that you can inspire, persuade, motivate and teach your students more effectively.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

13
Teach an Engaging Lesson

Virtual Training Review/Q&A Part I

1
Review/Q&A Part I

Review with questions and answers from everything Jason taught thus far in the course. This review and Q&A will review how to: give your introduction, find out about the trainees, set boundaries/expectations, send them to break, have fun in your own style, use hot seat drivers, use targeted directionals, ask follow along questions, expertise questions, leading questions, relevance questions, recall questions, paraphrase questions, use the agree and see if you're right technique and use effective tone.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

Ensure They Got It

1
Determine Who's Attentive

You may routinely give trainings on different topics to a particular kind of audience (a group of physicians, for example, or executives, or even a convocation of college students). You may also give trainings on the same topic to audiences of all different types. In either case, there will be times when you want to make sure people are listening to something very important you are saying. Of course, everything you say is important, but sometimes there are things that really need to be monitored. Here's how you ensure people are listening and attentive to the the words you say and teach online.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Ensure They Are Following Along

It’s even more challenging when you are training software, for example, and you want to make sure everyone is following along on the screen with you or the driver. When you are in the classroom with them, it’s much easier to monitor this, but training virtually is another story. Even if you’ve done your research and prepared very carefully for your audience, you realize that their expectations for following along may be different from what you had anticipated. In these cases, you’ll also have to take steps in real time to ensure they are following along with you, the screen, the workbook, and all the rest of the online material you are teaching.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

3
Ensure They Are Remembering

Do you remember the oral review we did after part one of this program? You want to do smaller versions of that throughout the training to ensure what you teach online "sticks" with each and every one of your students.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

4
Ensure They Are Understanding

Recall in Bloom's Taxonomy, a classification of learning objectives, synthesis is defined as “Compiling information in a different way by combining elements in a new pattern or proposing alternative solutions.” While leading questions help them understand, benchmarks find out if they are understanding even the most difficult concepts you teach so that they aren't stuck and can continue learning seamlessly from you.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

5
Ensure They Got It Quiz

Maintain Credibility And Rapport

1
Activity: Maintain Credibility and Rapport

Imagine maintaining excitement about each and every topic for hours on end in a virtual training environment. How do you stay high energy without people in the room? It’s all about learning the tools you need to connect with your audience even when you can’t physically interact with them. You may know how to build rapport in person, but even if you’re the type of person that feeds off your trainees’ fun by telling jokes, you still want to know how to tell if they are working virtually.

Research in this activity the top ways to get your students to trust you and to like you as you teach them.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Top Five Ways to Build Credibility and Rapport

You’re about to learn how to do it virtually including how to: manage breaks throughout the day, grow a good relationship with trainees, and keep the class from feeling impersonal. By the end of this lesson, you will be able to:

  1. Show trainees you’re an expert
  2. Show that you care
  3. Get trainees to like you
  4. Make class enjoyable
  5. Meet trainees’ needs

Discover YOUR top five ways to get more trust and enjoyment out of your classes with your own courses, students and material.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

3
Maintain Credibility and Rapport Quiz

Facilitate An Activity

1
Introduce the Activity

Trainers often times struggle with helping trainees who are struggling with an exercise. That's because not everyone learns the same way, and often, the way the trainer attempts to help out the students isn't the way the student prefers to do it. This problem gets compounded in a virtual training environment.

Learn a foolproof method to introduce online activities that gets students excited and motivated to do key exercises.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Do Activity Follow Along Checks

How do you discreetly offer assistance to someone and steer that person in the right direction without calling it out in front of everyone? How do you provide more one-on-one like help when you don't want to interrupt everyone else? How can you monitor/support while doing independent exercises? How is hands-on support managed virtually if someone is struggling? How do you incorporate exercises so that it does not just become a demonstration?

Remotely confirm they are following aloing and discretely assist students who are struggling to follow along during activities.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

3
Do Activity Benchmark Checks

You'll leave with the ability to track students and make sure they are getting the material and are practicing when they need to be. The ideas in this session will help you coordinate activities remotely and keep the class on task during activities, and even do benchmark checks with your group of trainees. By the end of this lesson, you will be able to remotely confirm they are understanding the material and discretely assist students who are not "getting it".

*The 130 page course workbook is available below to download if you would like to use it to follow along.

4
Do an Activity Oral Review

Learn how to perform an oral review online so that you can help them remember and apply what they have learned in the activity.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

5
Facilitate an Activity Quiz

Handle Questions

1
Handle Questions Part I

Q&A time is one of the most stressful times for many trainers because you never know when you’re going to be caught off guard and asked a question that you don’t know the answer to. You could lose your credibility, rapport, or the entire class at the drop of a hat. When you add the virtual component, this actually gets easier, not harder. That’s because you can collect and respond to questions in a timely manner.

Once you do that, you can even start to get your trainees to interact by asking and answering their own questions, and encourage questions and conversation during and after class. This will help you not only answer and manage questions, but keep the class on-task.

Encourage, coordinate and manage questions online so that your students interact with you and feel comfortable asking questions. (Part 1)

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Handle Questions Part II

If you handle questions well, you meet your audience’s needs, which earns you credibility and respect; you keep the audience focused and engaged, and you look like a pro.

I taught a new employee in her early twenties some of the techniques for handling questions that are described in this chapter. Soon afterward, she presented to a group of customers for eight hours, and then she took them on a tour of her company.

The company has a “wall of hands,” a montage of plaster impressions of the hands of its employees. When you’ve been with the firm for ten years, the company adds your hand impression to the wall. When the young woman brought the group to the wall, they asked where hers was displayed. She’d been with the company just four months, but because she was so skillful at handling questions, they assumed she was a veteran.

Encourage, coordinate and manage questions online so that your students interact with you and feel comfortable asking questions. (Part 2)

*The 130 page course workbook is available below to download if you would like to use it to follow along.

3
Handle Questions Quiz

Manage Technical Issues

1
Manage Technical Issues

The sort of technical juggling that is required of a virtually training session is no small task.. How do you deal with technical difficulties online? Do you trouble shoot end-users logging in or delays in starting the session? How do you manage technical issues related to delivering the class while also staying focused on the material and teaching? You may have multiple machines running. You may have to monitor each one all while monitoring the trainees.

Troubleshoot and manage technical difficulties so that your class stays focused during your online teaching.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Manage Technical Issues Quiz

Prepare Thoroughly

1
Prepare Thoroughly

It's time for setting up your training and dealing with all the logistics you have both normally, and now virtually. For example, should you have a camera? What's the best camera position? Should you sit or should you stand? What is a manageable amount of participants to have in a virtual class?

If you've never done this before for a virtual class, imagine preparing your virtually training environment right now. Imagine ensuring that all class members have appropriate workstations set up for the class (correct versions of internet explorer, fast enough processing speed, etc.). Imagine how many people you need on your end and what hardware/software requirements you'll need to access training remotely.

Imagine your audio solution, the video solution, and just having trainees calling into the conference line over a speaker phone. What about visual aids such as whiteboards, and sticky notes and the like? In this session, we'll discuss the specific steps to take when preparing for a virtual class from the curriculum, to the technical setup to the trainer and trainees that attend.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Prepare Thoroughly Quiz

Close Well

1
Close Well

I was at a national health care conference a few years ago. One of the presenters finished, signed off with sincerity and warmth, and promised to stick around. The handclapping had been spirited. As they filed out, people were talking to one another and there was a feeling of energy in the room. “Wow!” someone said. “You said it!” someone else agreed. “That was an amazing presentation!”

Some months later, I returned to the same room to hear another presentation. That one ended quite differently. I didn't hear anyone say “wow.” In fact, there wasn't even any applause at the conclusion, because people weren't quite certain that the presentation was over. The screen went to black, at which point the presenter merely said, “Thank you,” and left the stage. There were a few awkward moments of people looking around, unsure whether it was time to go. Then they began to drift out, silently.

The presenters had equally interesting topics, good material, and polished deliveries, yet one sent the audience out the door buoyed and energized and the other let them leave feeling let down. The difference was that the first presenter knew what performers, directors, and producers—people who are always conscious of the audience—know almost intuitively: You need to put as much emphasis on the finale as on the opening of a show. How you close is critical.

Focused on overcoming their anxieties about the opener and their concerns about the core of the presentation, many presenters pay scant attention to how they will end it. But Rule the Room style is to plan to the end—and beyond. The presentation isn't over until you've met the needs of all the audience members. Do that, and they'll be saying “wow” about your presentation, too.

In this session, you'll learn how to end the virtual class so they actually thank you for a job well done.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

2
Close Well Quiz

Virtual Training Review / Q&A Part II

1
Review/Q&A Part II

  Review with questions and answers from everything Jason taught in part two of the course. This review and Q&A will review how to: ensure they got it, maintain credibility and rapport, facilitate an activity, handle questions, manage technical issues, prepare thoroughly and close well.

*The 130 page course workbook is available below to download if you would like to use it to follow along.

Once you've finished the course, you can obtain your Udemy Certificate of completion. To learn how to do so click here: https://support.udemy.com/hc/en-us/articles/229603868-How-to-Download-Your-Certificate-of-Completion

Or get your Rule the Room certification by passing the complete exam. Find your exam here: https://ruletheroomtrainthetrainer.com/certification-tests/ and use promo code: Udemy90 to get 90% off the exam price!

2
Virtual Training Exam

Take this exam to test your knowledge of the Virtual Training course.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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